Where is Optimum Home Internet available? And what home internet services are available to
me?
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It's all about the internet technology, how it's delivered to your home and where you live.
Optimum Home
Internet is widely available in metro and suburban areas of New England and the
Mid-Atlantic. 5G Home
Internet is now in more and more cities around the country. Since LTE Home Internet uses the
wireless 4G LTE
network to deliver home broadband internet service, it is available in most parts of the
country where Optimum
and 5G Home Internet are not available.
To see which Optimum Home Internet service is available where you live, enter your address
above and click
check availability.
What is 5G Home Internet?
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5G Home Internet is ultra-fast, ultra-simple wireless home internet powered by 5G Ultra
Wideband, giving you the ultra-powerful network performance and speed you need.
- Reliable and fast to power your whole home with lots of devices connected.
- No annual contracts, extra fees, data overages or equipment charges.
- Attractive pricing with Auto Pay and when you combine it with select 5G Mobile
plans.
- Service price guaranteed for up to 3 years.
- Get up to a $500 credit to help cover any early termination fees when switching.
- Simple plug and play self setup, with 30 days support included.
5G Ultra Wideband is now in more and more places around the country, so more people than
ever can experience Verizon’s exceptional broadband internet at home.
To see if your address qualifies, enter your address above and click check availability.
What is Optimum Internet?
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Optimum Internet is a 100% fiber-optic network that delivers some of the fastest internet
speeds to millions of
homes in the mid-Atlantic and New England. It uses fiber optics to transmit data at the
speed of light,
providing a faster internet connection and powerful bandwidth for multiple devices. Optimum
is one of the
only internet service providers to offer matching download and upload speeds on most of our
plans, which is
a major advantage when you’re video chatting, gaming and sharing large files or images.
What is LTE Home Internet?
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LTE Home Internet is home broadband internet service that brings the spectrum 4G LTE network
to your
residence. It is available in certain areas where there are no other spectrum broadband
options (Optimum, 5G
Home, etc.). With LTE Home Internet, you can stream video at 1080p, plus you can enjoy
unlimited data with
no data usage caps.
Can Optimum help cover my early termination fee when I switch to Optimum Home Internet?
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Yes! If you are stuck in a contract for home internet, switch to Optimum Home Internet and
get up to $500
credit to help cover your early termination fee. If you're eligible to get a bill credit for
up to $500 for
an early termination fee charged by your previous home internet provider, here's how to get
it. If you order
Optimum home internet, see the Optimum Early Termination Fee instructions. If you order 5G
Home, go to the 5G Home
Internet bill credit page.
You must submit your request within 90 days of your Optimum Home Internet setup.
Can I transfer my current Optimum Home Internet service to a new address?
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We make it easy to stay connected. Check out our page on moving Optimum Home Internet
service or log into
your account to get started.
What is Optimum Whole-Home Wi-Fi?
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Optimum Whole-Home Wi-Fi includes 2 features that help you improve Wi-Fi coverage in your
home:
- Wi-Fi Health Check in the My Optimum app, to optimize your Wi-Fi network.
- An optional Wi-Fi Extender* for better signal strength in hard-to-reach places.
*If you cancel service or change to a plan that does not include Whole-Home Wi-Fi, you must
return the
Verizon-owned Wi-Fi Extender or you'll be charged an unreturned equipment fee of $175.
What affordable Optimum Home Internet options are available?
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Optimum participated in ACP, the Affordable Connectivity Program, while the program was
active prior to the
last fully funded month of April 2024. Optimum now provides reduced-cost internet to
eligible new or
existing home Internet customers who have qualified for Lifeline, SNAP, WIC, and other
assistance programs
within 180 days of application or received a Federal Pell Grant within the past year with
our Verizon
Forward program. Qualifying customers receive a service discount on their Optimum, 5G Home
or LTE Home Internet
plan price. Learn more here